Privacy Policy

1. Introduction

CliniVerse ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Clinical Intelligence Platform.

2. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, organization, job title, and other contact information you provide during registration.
• Usage Data: Information about how you interact with our platform, including search queries, features used, pages visited, and time spent.
• Device Data: Browser type, operating system, device type, and other technical information about your device.
• Research Data: Clinical trial searches, saved searches, alerts, reports, and other data you create or upload within the platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve CliniVerse and its features.
• Process your subscriptions and manage your account.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.
• Monitor and analyze usage trends and preferences to improve user experience.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Data Sharing

We do not sell your personal information. We may share your information only in the following situations:

• Service Providers: We may share data with third-party vendors who perform services on our behalf, such as payment processing, hosting, and analytics.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These include encryption, access controls, regular security assessments, and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request that we no longer use your data, please contact us. We will retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data.
• Correct inaccurate or incomplete personal data.
• Request deletion of your personal data.
• Object to or restrict the processing of your personal data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.

8. Cookies and Tracking

CliniVerse uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform.

9. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

CliniVerse is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at our contact page.